Home/Does exporting Snapchat Memories include My Eyes Only?

We cannot open it

Does exporting Snapchat Memories include My Eyes Only?

No. We cannot open My Eyes Only.

Or download it

Free · 1 restore / day · first 15 photos

What Snap says you can do in the app

Open Memories, swipe left to My Eyes Only, and enter the passcode. You can move photo Snaps, and video Snaps shorter than 10 seconds, into My Eyes Only. Setup is a 4-digit passcode or a passphrase. If you still know the current passcode, How do I change my My Eyes Only passcode? is the in-app change.

Before you log out, switch devices, or uninstall, Snap says to confirm Memories backup. How do I make sure my Memories are backed up? says Backup Progress should read Complete. A backup icon on a Snap means it is not backed up yet.

What Snap says they cannot do

The My Eyes Only article says that if you forget the passcode, Team Snapchat cannot help you access or recover those Snaps. My account settings aren’t working says the same about Snaps lost from My Eyes Only, and that Support cannot recover a forgotten passcode or deleted Snaps.

The export Snap does document

The download article’s Memories path is accounts.snapchat.com → My Data → Export your Memories → Request Only Memories. The categories it lists include Memories. They do not include a My Eyes Only download. Snapchat My Data is that form on our side.

Anything that never leaves My Eyes Only is not a file we can produce. A Memories ZIP that is already on your computer can still get its capture date written in. That is download with date and metadata. We will not ask for your Snapchat password or your My Eyes Only passcode.

Common questions

Does exporting Snapchat Memories include My Eyes Only?

Snap’s download article does not describe a My Eyes Only export. It describes a Memories download. This site cannot open My Eyes Only from that ZIP or from your account.

What if I forgot my My Eyes Only passcode?

Snap says Team Snapchat cannot help you access or recover those Snaps. Support also says Snaps lost from My Eyes Only are not recoverable, and that they cannot recover a forgotten passcode.

Can I still export ordinary Memories?

Yes. My Data → Export your Memories is Snap’s bulk download for Memories. Drop that ZIP here after it is on your computer. That does not unlock My Eyes Only.

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